We are consistently guided by our core values in all our business practices.
Transparency through all our processes is driven by our unwavering commitment to remaining accountable to all our clients.
Passion forever remains at the forefront of our existence and we keep this alive by exhibiting integrity and over delivering in all we do.


Our mission and values

It is our mission to be the niche insurance practitioners of choice within the Southern African market. We aim to expand and cement our footprint into the SADC region by building a trusted and strong brand that will be strengthened by satellite offices offering accessible services to communities in and around Southern Africa.

SADC Countries

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Underwriter Partners

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Team members‚Äč

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our founder


Marcia Hlanjwa

Founder & CEO

Marcia has led an impressive career as an Agricultural Insurance Specialist and Marketing Strategist for over a decade whilst working in different corporates within the insurance and agriculture industries. In 2012 she decided to explore the world of business and has never looked back.

Serving as the Group Chief Executive Officer at Donga, a holding company for group of 5 companies - She added Kuwala Financial Services as the 3rd of 5 in an effort to create a unique value proposition to these industries and markets. Marcia plays a major role in crafting strategies; implementation plans and operating models for the group. Her continuous commitment to absolute professionalism and great customer service has shaped Donga Group of companies to what it is today.

She boasts solid technical knowledge with high emphasis on customer service and retention. With her ability to establish and maintain strong relationships, company sustainability is some of the valuable contributions she possesses. In the past years, she has held multiple senior positions in corporate environments and sits on several boards within these two industries.


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